How to view and manage your referred clients How to view and manage your referred clients

How to view and manage your referred clients

This article applies only to referral accounts and their specific functionalities.

Step-by-Step Video 

The video walks you through how to view your referred clients and their statuses (Make sure your sound is turned on).

Within your affiliate dashboard, you’ll find a Clients section where you can view and manage the clients affiliated with your account.

Client List Overview

When you click on the Clients tab, you’ll see a full list of your referred clients. 

Each entry displays:

  • Client name
  • Client status

You can click on a specific client to view more details, such as:

  • Name and current status
  • Commission types you’re earning from (e.g., account opening fee, incoming/outgoing transactions)
  • Commission percentage applied for each type (e.g., 15%)

Searching for a Specific Client

You can search the client list using the search field to quickly find a specific name or status.

Client Status Types

Each client may have one of the following statuses:

StatusMeaning
OnboardingThe client is still in the process of onboarding their account.
Account OpeningThe client is in the final stages of having their account issued.
ActiveThe client has a live, active Payset account.
DormantThe client hasn’t been active in over 3 months.
ExpiredThe client no longer generates commissions due to the end of your agreement.