How do I set up and use my Payment PIN?

To help keep your account and payments secure, Payset has introduced Payment PIN—an additional security feature used to authorise outgoing payments.

Your Payment PIN is a personal code that you create and use to confirm outgoing payments from your Payset account. 

It helps protect your funds from unauthorised transactions and helps us meet Strong Customer Authentication (SCA) requirements under PSD2.

Important: Payment PIN does not replace SMS or email verification. Both security methods are used together to authorise your payments.

How do I set up my Payment PIN?

You can create your Payment PIN in either of the following ways:

Option 1 – From your account settings

1. Log in to your Payset account.
2. Navigate to Settings → User account → Payment PIN.
3. Create your Payment PIN.

Option 2 – During your first payment

If you haven't already created a Payment PIN, you'll be prompted to set one up when you initiate your first outgoing payment after the feature becomes available.

How do I change my Payment PIN?

You can update your Payment PIN at any time by navigating to:

Settings → User account → Payment PIN

Will I still receive SMS or email verification codes?

Yes.

Payment PIN works together with your existing SMS or email verification and does not replace it. Both verification methods are required to help protect your account when authorising payments.

Do I need a Payment PIN to send payments?

Yes.

Once the feature is enabled on your account, you'll need to use your Payment PIN together with the existing verification process to authorise outgoing payments.

I forgot my Payment PIN. What should I do?

If you've forgotten your Payment PIN or need assistance accessing your account, please contact the Payset Support team for assistance.

Need help?

If you have any questions about Payment PIN or experience any issues while setting it up, please contact the Payset Support team. We'll be happy to assist.